This policy covers payments made to AADANT28 for AADANT28 subscriptions. Payments that guests make to a restaurant for food are covered in section 5.
1. Cancellation
- Subscriptions are prepaid for a fixed period and do not renew automatically, so there is nothing to cancel to stop future charges.
- If you stop using AADANT28, your plan stays active until the end of the period you paid for.
- To close your account, email support@aadant28.in from your registered email address.
2. Refunds on subscriptions
- First purchase: if you are not satisfied, request a refund within 7 days of your first subscription payment and we will refund the full amount.
- Duplicate or wrong charges: if you were charged twice or charged the wrong amount, we refund the extra amount in full.
- Payment deducted but plan not activated: if money was deducted and your plan did not activate, we will either activate the plan or refund the amount in full.
- Apart from the cases above, fees for a period that has already started are not refundable, including for unused days.
3. How to request a refund
Email support@aadant28.in or call +91 90577 03502 with your registered email address, the payment date, the amount and the Razorpay payment ID if you have it. We respond within 2 business days.
4. Refund timeline
Approved refunds are processed within 5–7 business days to the original payment method (UPI, card or bank account) through Razorpay. Your bank may take a few additional days to show the credit.
5. Payments made by guests to restaurants
When a guest pays a restaurant for food using AADANT28 (by UPI, the restaurant's Razorpay account, or AADANT28 Payments), the payment is made to that restaurant. Requests to cancel an order or refund a food payment must be made to the restaurant, which decides and issues the refund. AADANT28 will help restaurants trace payments where needed.
6. Contact
AADANT28, 172/187, Pratap Nagar, Jaipur, Rajasthan 302022, India
Email: support@aadant28.in · Phone: +91 90577 03502